Your privacy is very important to us. In order to protect your personal and financial information, we use advanced SSL technology to encrypt all communications between you and our servers. We strive at all times to protect the security and privacy of any information you provide over the internet to us

Orders are processed within 1 to 2 business days. Standard U.S. delivery then typically takes 3 to 7 business days, depending on your location. Delivery times are estimates and are not guaranteed.

Once your order ships (within 1 to 2 business days of placing your order), a tracking number will be provided to you. If you have not received tracking information, please contact customer service by email within 48 hours of when the order is placed.

If you'd like a different item, the fastest route is to return the one you have and place a new order once the return is accepted. Contact us at info@monfitness.com to start a return.
Returns are sent to us at the return address we provide when your return is accepted. Return shipping costs are the customer's responsibility unless we confirm otherwise for your return.

* All products must be returned in original condition
along with any relevant paperwork, accessories, manuals and the original packaging.

• Products that have been damaged through misuse, alteration or improper storage are not eligible for a return or exchange. This does not affect manufacturing defects, which are covered by the MONFIT warranty. If your product failed in normal training use, contact us at info@monfitness.com.
• The parcel as well as its contents are the buyer’s responsibility until they reach MONFIT.
• We advise you to always use a trackable shipment type when returning goods.
  MONFIT does not take any responsibility for replacing goods that have been delayed, lost or damaged in transit.
• Returns are sent to us at the return address we provide when your return is accepted. Return shipping costs are the customer's responsibility unless we confirm otherwise for your return.

Every order carries a 30-day MONFIT warranty from delivery, covering manufacturing defects in materials and workmanship under normal training use. Register your product within 30 days of delivery to extend that coverage to a full year. Normal wear and tear, misuse, and damage from improper use or storage are not covered. To make a claim, email info@monfitness.com with your order number.